Privacy Policy
Last Updated: September 21, 2026
MARVOLM operates this website and online store, including related content, features, tools, products, and services, to provide customers with a convenient and reliable shopping experience.
The MARVOLM online store is owned and operated by Haikou Huanling Technology Co., Ltd. MARVOLM is powered by Shopify, which provides the ecommerce infrastructure that enables us to offer our Services.
This Privacy Policy explains how we collect, use, disclose, and process your personal information when you visit marvolm.com, browse our artistic vase and decorative object collections, place an order, communicate with customer support, or otherwise use our Services.
If any conflict exists between our Terms & Conditions and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to those privacy-related matters.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.
Personal information does not include information that has been collected anonymously or processed in a way that it can no longer reasonably identify an individual.
Depending on how you interact with MARVOLM, applicable laws, and your privacy choices, we may collect or process the following categories of information:
- Contact Information: Including your name, email address, telephone number, billing address, and shipping address.
- Account Information: Including account details, login information, saved addresses, preferences, and related settings where applicable.
- Order and Transaction Information: Including products viewed, artistic vases and decorative objects purchased, order history, payment status, returns, exchanges, cancellations, and transaction identifiers.
- Payment Information: Payment details processed through third-party payment providers. MARVOLM generally does not store complete payment card numbers or security codes.
- Customer Support Information: Including messages, order details, product questions, photographs, and any information you voluntarily provide when contacting our support team.
- Device Information: Including browser type, device type, operating system, IP address, network information, and online identifiers.
- Website Usage Information: Including pages visited, artistic products viewed, search activity, shopping behavior, checkout interactions, referring websites, and visit dates and times.
- Advertising and Analytics Information: Including advertising interactions, campaign information, conversion events, and measurement information where permitted by applicable law.
- Cookie and Privacy Preference Information: Including cookie choices, consent preferences, and browser or device privacy signals.
Sources of Personal Information
MARVOLM may collect personal information from the following sources:
- Directly From You: When you place an order, create an account, subscribe to communications, contact customer support, or provide information through our website.
- Automatically Through Our Website: Through cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.
- Shopify and Ecommerce Service Providers: Through platforms and services that support our online store operations.
- Payment Providers: Through payment processors that securely process transactions.
- Shipping and Logistics Providers: Through companies involved in order fulfillment, delivery, and tracking services.
- Advertising and Analytics Providers: Through services that help us understand website performance and advertising effectiveness.
- Fraud Prevention and Security Providers: Through services that assist with protecting our website and customers.
How We Use Your Personal Information
Depending on how you interact with MARVOLM and which Services you use, we may process personal information for the following purposes:
Providing and Improving Our Services
We use personal information to operate our website, process orders, arrange shipment, provide tracking updates, manage customer accounts, process returns or refunds, respond to inquiries, and improve the overall shopping experience.
Payments and Transactions
We may use personal information to process payments, verify transactions, prevent payment fraud, maintain order records, and manage refunds, cancellations, or other transaction-related activities.
Marketing and Advertising
Where permitted by applicable law, we may use information to measure advertising performance, understand customer interactions, improve marketing campaigns, analyze customer interests, and provide relevant communications.
Customer Communications
We may use your personal information to communicate with you regarding your orders, account activities, customer support requests, product information, service updates, and other important notices related to your use of MARVOLM services.
Personalized Shopping Experience
We may use information about your interactions with our website, product preferences, and shopping activity to provide a more personalized browsing and purchasing experience.
Security and Fraud Prevention
We may process personal information to detect, investigate, and prevent fraudulent transactions, unauthorized activities, security risks, misuse of our services, and other harmful activities.
Legal Compliance
We may use personal information when necessary to comply with applicable laws, regulations, legal requests, government requirements, or to protect our rights, property, and customers.
Cookies and Similar Technologies
MARVOLM uses cookies and similar technologies to operate, analyze, and improve our website experience.
Cookies are small data files stored on your device that help websites remember information about your visit.
We may use cookies and similar technologies for purposes including:
- Remembering shopping cart contents
- Keeping website functions operating properly
- Understanding how visitors use our website
- Analyzing website performance
- Improving product recommendations and shopping experiences
- Measuring advertising effectiveness
- Supporting security and fraud prevention
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality and your shopping experience.
Website Analytics
MARVOLM may use analytics services to understand how customers interact with our website and improve our services.
Analytics information may include:
- Pages visited
- Products viewed
- Time spent on pages
- Traffic sources
- Browser and device information
- Shopping activity
This information helps us understand customer preferences, improve website performance, and enhance our artistic vase and decorative object collections.
Advertising and Marketing Technologies
MARVOLM may work with advertising partners, analytics providers, and marketing service providers to help us promote our products and understand advertising performance.
These providers may use cookies, pixels, tags, or similar technologies to collect information about website visits, advertising interactions, and customer activity.
Information collected through these technologies may be used to:
- Measure advertising effectiveness
- Understand customer interests
- Improve marketing campaigns
- Provide more relevant advertisements where permitted
You may have choices regarding certain advertising technologies depending on your location and applicable privacy laws.
How We Share Personal Information
MARVOLM may share personal information with trusted third parties when necessary to operate our business, provide services, complete transactions, or comply with legal obligations.
Categories of third parties may include:
Shopify
Our online store is powered by Shopify, which provides ecommerce infrastructure, hosting, checkout functionality, and related services necessary to operate our online store.
Payment Service Providers
Payment providers process transactions, authorize payments, assist with refunds, and help maintain payment security.
Shipping and Fulfillment Providers
We may share information with logistics providers, warehouses, and fulfillment partners to process and deliver your orders.
Customer Support Providers
We may use service providers that help us manage customer inquiries, communications, and support requests.
Analytics and Marketing Providers
We may share information with analytics and advertising providers that assist with website measurement, marketing performance, and customer experience improvements.
Legal and Security Providers
We may disclose information when required by law or when reasonably necessary to:
- Respond to legal requests
- Protect our rights or property
- Prevent fraud or security threats
- Protect customers and website users
Shopify Services
MARVOLM uses Shopify as the ecommerce platform supporting our online store operations.
Shopify may collect and process personal information necessary to provide ecommerce services, including hosting, checkout, payment processing support, security, analytics, and related functions.
Your use of our website may also be subject to Shopify’s own privacy practices and policies.
International Data Processing
Because MARVOLM operates through online commerce and works with service providers located in different regions, your personal information may be processed or stored in locations outside your country of residence.
We take reasonable steps to ensure that personal information is handled appropriately and protected according to applicable privacy requirements.
Data Security
MARVOLM takes reasonable measures to help protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
We work with trusted service providers and use appropriate technical and organizational measures designed to maintain the security of personal information.
However, no method of electronic transmission, internet communication, or data storage can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their own information, including maintaining secure account credentials and avoiding sharing sensitive information through unsecured channels.
Data Retention
MARVOLM retains personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
The length of time personal information is retained may depend on:
- The purpose for which the information was collected
- Legal and regulatory requirements
- Business and operational requirements
- Security and fraud prevention needs
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to personal information we hold about you
- Requesting correction of inaccurate personal information
- Requesting deletion of personal information where applicable
- Requesting information about how your personal information is collected and used
- Withdrawing consent where processing is based on consent
- Managing certain marketing communications preferences
To exercise applicable privacy rights, please contact us using the information provided below.
We may need to verify your identity before completing certain requests to help protect customer information.
Children's Privacy
MARVOLM does not knowingly collect personal information from children where prohibited by applicable law.
Our website and services are intended for individuals who can legally make purchases or use online shopping services according to applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
MARVOLM is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party services you access.
Changes to This Privacy Policy
MARVOLM may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or privacy procedures.
When changes are made, we will update the "Last Updated" date at the beginning of this policy.
Your continued use of our website after changes become effective means that you acknowledge the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, personal information, privacy requests, or our data practices, please contact us:
Brand: MARVOLM
Website: marvolm.com
Legal Entity:
Haikou Huanling Technology Co., Ltd.
Registered Address:
Room 732, Building 4, Longfor Paradise Walk,
No. 15 Nanhai Avenue, Jinyu Subdistrict,
Longhua District, Haikou City,
Hainan Province, China
Unified Social Credit Code:
91460000MAE8BNXW4P
Customer Support Email:
service@marvolm.com
MARVOLM is owned and operated by Haikou Huanling Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related ecommerce activities.
For questions regarding orders, products, returns, privacy requests, or customer support, please contact us through the official email address above.
MARVOLM — Modern Art Vessels Inspired by Nature, Crafted for Contemporary Spaces.